FAQs

Tidewater Auto Electric of Chesapeake

Have a question about our services? We have the answer. Check out these FAQs and give Tidewater Auto Electric of Chesapeake a call today for more information!

  • How long will the diagnostic service take?

    Our diagnostic service typically takes up to five business days, depending on the availability of necessary parts. We strive to complete the process as quickly as possible while ensuring a thorough assessment of your vehicle.

  • What hours do you operate?

    We operate by appointment only and are not open on weekends. However, we understand that emergencies can occur, so if you have extenuating circumstances, please give us a call to discuss potential accommodations.

  • How much is your initial diagnostic service cost?

    Our initial diagnostic service starts at $240 for a 1.5-hour assessment of base issues. For more complex issues, battery draw testing begins at $470, and network/communications faults start at $670 for a 3-hour diagnosis. Additional diagnostics may be required in some cases.

  • Do you work on European vehicles?

    At present, we do not service European vehicles. Our expertise lies in repairing and maintaining domestic and Asian brand cars and trucks. We focus on these specific makes to ensure we provide the highest quality service in our area of specialization.